jili ma Privacy Policy

01 Who We Are

jili ma is the operator of the online gaming platform accessible at jilima.org, providing casino games, slots, bingo, and related gaming services to players in the Philippines. For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), jili ma acts as the Personal Information Controller in respect of the personal data of its registered players and website visitors.

jili ma is committed to handling your personal data with transparency, integrity, and in full compliance with Philippine data protection law. This Privacy Policy applies to all personal data collected through the jili ma website, mobile browser interface, customer support channels, and any other touchpoints through which you interact with jili ma.

02 Personal Data We Collect

2.1 Registration Data

When you create a jili ma account, we collect the following information:

• Full legal name (as it appears on your government-issued ID)
• Date of birth (to verify you are 21 years of age or older)
• Philippine mobile number
• Email address
• Username and encrypted password
• Residential address in the Philippines

2.2 KYC Verification Data

To comply with PAGCOR regulations and the Anti-Money Laundering Act (AMLA), jili ma may collect:

• Copies of government-issued photo identification (SSS, GSIS, PhilHealth card, Passport, Driver's License, UMID, Voter's ID, or PRC ID)
• Proof of address documents (utility bills, bank statements, or barangay certificates)
• Selfie photographs for identity verification purposes
• Source of funds documentation for high-value transactions

2.3 Financial Data

When you make deposits or request withdrawals, jili ma collects:

• GCash or PayMaya registered mobile number and account name
• Bank account name, account number, and bank name (for bank transfer transactions)
• Transaction history, deposit amounts, and withdrawal records

2.4 Gaming Activity Data

jili ma automatically records your gaming activity on the Platform, including:

• Games played, wager amounts, and game outcomes
• Session duration and login timestamps
• Bonus usage and wagering progress
• Responsible gaming tool usage (deposit limits set, cooling-off periods activated)

2.5 Technical Data

When you access the jili ma Platform, we automatically collect certain technical information:

• IP address and approximate geographic location
• Device type, operating system, and browser version
• Pages visited, time spent on pages, and navigation paths
• Cookie identifiers and session tokens (see Section 7)

2.6 Communications Data

When you contact jili ma customer support, we retain records of your communications, including live chat transcripts, email correspondence, and support ticket history, for quality assurance and dispute resolution purposes.

03 How We Collect Your Data

jili ma collects personal data through the following means:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or participate in promotions.
• Automatically — through cookies, web beacons, and server logs when you access and use the Platform (see Section 7).
• From third parties — from identity verification service providers, payment processors, and fraud prevention services that assist jili ma in operating the Platform securely and in compliance with Philippine law.

04 How We Use Your Personal Data

jili ma uses your personal data for the following purposes:

• Account management: Creating and maintaining your jili ma account, verifying your identity, and managing your login credentials.
• Service delivery: Providing access to games, processing deposits and withdrawals, crediting bonuses, and delivering customer support.
• Legal compliance: Fulfilling our obligations under PAGCOR regulations, the Anti-Money Laundering Act, the Philippine Data Privacy Act, and other applicable Philippine laws.
• Fraud prevention and security: Detecting, investigating, and preventing fraudulent activity, money laundering, and other prohibited conduct on the Platform.
• Responsible gaming: Monitoring gaming patterns to identify potential problem gambling behaviour and administering responsible gaming tools such as deposit limits and self-exclusion.
• Platform improvement: Analysing aggregated, anonymised usage data to improve the performance, stability, and game selection of the jili ma Platform.
• Marketing communications: Sending you promotional offers, bonus notifications, and platform updates where you have consented to receive such communications. You may opt out at any time.

05 Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, jili ma processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform our obligations under the jili ma Terms & Conditions, including account management, payment processing, and game delivery.
• Legal obligation: Processing required to comply with PAGCOR licensing conditions, AMLA reporting obligations, NPC regulations, and other applicable Philippine laws.
• Legitimate interests: Processing necessary for fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your data protection rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

06 Sharing Your Personal Data

jili ma does not sell, rent, or trade your personal data. We may share your data with the following categories of recipients only to the extent necessary:

6.1 Service Providers

jili ma engages trusted third-party service providers to assist in operating the Platform, including payment processors (GCash, Maya, and banking partners), KYC and identity verification providers, cloud hosting and infrastructure providers, and customer support platform providers. All service providers are contractually bound to process your data only on jili ma's instructions and in compliance with the Philippine DPA.

6.2 Regulatory Authorities

jili ma is required by law to share certain player data with PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and other Philippine government authorities upon lawful request or as required by our operating licence conditions.

6.3 Law Enforcement

jili ma may disclose personal data to Philippine law enforcement agencies where required by a valid court order, subpoena, or other lawful legal process, or where disclosure is necessary to prevent imminent harm.

6.4 Business Transfers

In the event of a merger, acquisition, or sale of all or substantially all of jili ma's assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy. You will be notified of any such transfer.

07 Cookies & Tracking Technologies

jili ma uses cookies and similar tracking technologies to operate the Platform, remember your preferences, and analyse usage patterns. The following categories of cookies are used:

• Strictly necessary cookies: Essential for the Platform to function. These include session authentication tokens and security cookies. These cannot be disabled.
• Functional cookies: Remember your language preferences, display settings, and responsible gaming tool configurations.
• Analytics cookies: Collect anonymised data about how players use the Platform to help us improve performance and game selection. Used only with your consent.
• Marketing cookies: Used to deliver relevant promotional content. Used only with your explicit consent.

You can manage your cookie preferences through your browser settings. Disabling non-essential cookies will not affect your ability to access and use the core jili ma Platform.

08 Data Retention

jili ma retains your personal data for as long as your account is active and for a period thereafter as required by law or legitimate business need:

• Account and KYC data: Retained for a minimum of five (5) years after account closure, as required by PAGCOR regulations and the AMLA.
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction.
• Gaming activity logs: Retained for three (3) years from the date of each session.
• Customer support records: Retained for two (2) years from the date of each interaction.
• Marketing consent records: Retained until you withdraw consent, plus one (1) year thereafter as evidence of consent.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with jili ma's data disposal procedures.

09 Data Security

jili ma implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction:

• AES-256 encryption for all personal data stored at rest.
• TLS 1.3 encryption for all data transmitted between your device and jili ma servers.
• Multi-factor authentication options for player accounts.
• Regular penetration testing and vulnerability assessments conducted by independent security firms.
• Strict access controls ensuring that only authorised jili ma personnel can access personal data, on a need-to-know basis.
• Comprehensive staff training on data protection and information security.

10 Your Data Protection Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by jili ma:

• Right to be informed: The right to know what personal data jili ma holds about you and how it is being used — which is the purpose of this Privacy Policy.
• Right of access: The right to request a copy of the personal data jili ma holds about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to erasure: The right to request deletion of your personal data, subject to our legal retention obligations under PAGCOR and AMLA regulations.
• Right to object: The right to object to the processing of your personal data for marketing purposes or where processing is based on legitimate interests.
• Right to data portability: The right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe jili ma has violated your data protection rights.

To exercise any of these rights, please contact our Data Protection Officer via the details in Section 15. jili ma will respond to all valid requests within 15 business days.

11 Children's Privacy

The jili ma Platform is strictly for persons aged 21 years and above. jili ma does not knowingly collect personal data from persons under 21 years of age. If we become aware that personal data has been collected from an underage individual, we will immediately delete that data and close the associated account in accordance with our Terms & Conditions.

If you are a parent or guardian and believe that your child has registered on jili ma, please contact our support team immediately so we can take appropriate action.

12 Cross-Border Data Transfers

jili ma's primary data processing infrastructure is located within the Philippines. Where it is necessary to transfer personal data to service providers located outside the Philippines — for example, cloud infrastructure providers or KYC verification services — jili ma ensures that such transfers are subject to appropriate safeguards, including contractual data protection clauses that provide a level of protection equivalent to that required under the Philippine DPA.

jili ma will not transfer your personal data to any jurisdiction that does not provide an adequate level of data protection without first obtaining your explicit consent or implementing appropriate contractual safeguards.

13 Third-Party Links

The jili ma Platform may contain links to third-party websites or services. This Privacy Policy applies solely to the jili ma Platform. jili ma is not responsible for the privacy practices of any third-party websites and encourages you to review the privacy policies of any external sites you visit.

14 Updates to This Privacy Policy

jili ma may update this Privacy Policy from time to time to reflect changes in our data processing practices, legal obligations, or Platform features. Material changes will be communicated to registered players via email or a prominent notice on the Platform at least 14 days before the changes take effect.

The "Effective Date" at the top of this Policy indicates when the current version came into force. Your continued use of the jili ma Platform after the effective date of any update constitutes your acceptance of the revised Privacy Policy.

15 Contact & Data Protection Officer

jili ma has appointed a Data Protection Officer (DPO) in accordance with the requirements of the Philippine Data Privacy Act. If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact:

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data protection rights have been violated. The NPC can be reached through their official government channels.